For the first 7 days of your purchase, you may return the merchandise for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit). Returns after the 7 day period will be subject to a 25% restocking charge.
Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package. Please ship your parcel back to CoinValParts.Com freight prepaid and Insured. Sorry, CoinValParts.Com cannot accept COD or freight-collect shipments. Return shipping cost (the cost to send an item back to our warehouse) is not reimbursable.
We do not accept returns of belts, motors, electrical parts, electronic parts, update software or programmers, testers, special orders or any consumable product.
New Coin Changers and Validators can only be cancelled prior to shipment. Once they are in route to you, the order cannot be cancelled or refused. If you do refuse it, you will be responsible for charges of shipping and handling both ways.
Our Return Shipping Address:
c/o Eastern Commercial Services, Inc.
813-A Professional Place W.
Chesapeake, VA 23320